Frequently asked questions
⮐ What is the return policy?
We do not accept returns or exchanges for change of mind, incorrect size selection, or color preference. Please ensure you have selected the correct size and color before completing your purchase, as all sales are final.
Refer to this page for more info: Return & Exchange
🏷️ Are any purchases final sale?
All Sales Are Final
🚚 Shipment Estimation Time
3-5 working days exclude weekends and public holiday
⛓️💥 Can I exchange damaged items?
We stand behind the quality of our products. If you receive a defective item, we will replace it, subject to the conditions below:
- Within 3 days of receiving the product.
- Video Evidence Required: You must provide clear video evidence showing the defect in the product.
- Timeframe: Claims must be submitted within 3 days of receiving your order.
- Inspection: Our team will review the evidence and determine if the item qualifies for replacement.
- Replacement Only: Defective items will be replaced with the same product. Refunds are not available.
You can refer to this page for more info : Return & Exchange